FAQ

Below is a list of Frequently Asked Questions that we get asked from our customers and visitors. Don't see what you're looking for? Send us an email with your question here.

What is LinenMate?

LinenMate is the first of its kind organizer that is used to assist in folding, storing and identifying your bedding sets in your linen closet. 

How do I know which LinenMate to purchase?

Our LinenMate organizers come in two sizes: X and XL.

• The LinenMate X is used to store bedding from Twin to Full size beds.

• The LinenMate XL is used to store bedding from Queen to Cal King beds. 

What fits inside each LinenMate?

Each LinenMate can store of the following:

• Fitted sheet, flat sheet and 2 pillowcases

• Duvet cover and 4 pillowcases

What colors do LinenMate come in?

LinenMate organizers come in two unique colors:

• Gray

• Ivory

• Many more colors coming soon!

How can I store my LinenMate when not in use?

LinenMate can be folded flat and stored in any closet when not in use, taking up minimal space.

How can I purchase more labels?

You can purchase more labels from us - we only ask you pay for the shipping costs. If you need more labels, please reach out to us via email and let us know so by clicking here.

Do you ship internationally?

Yes, we can ship our LinenMate organizers anywhere in the world. The cost for shipping varies based on the final destination. We provide our discounted rates with all major shipping carriers.

What are LinenMate organizers made with?

LinenMate organizers are made using eco-friendly materials and all components are 100% recyclable.

How long does it take to receive my order after purchasing?

We partner with the traditional shipping services like UPS, USPS or DHL. Depending on your location your order should arrive within as little as 2 days (West Coast) or up to a maximum of 5 days (East Coast).

How can I check the status of my order?

When ordering with us, you will receive notifications via email upon placing your order as well as once your order gets shipped out with the tracking details. If you ever have any questions regarding your order feel free to reach out to us and we will be happy to help: click here.