Perfect Fit Guarantee

Our "Perfect Fit" Guarantee

At LinenMate, we are dedicated to providing you with the highest quality products that meet and exceed your expectations. Our "Perfect Fit" Guarantee is designed to ensure your satisfaction while maintaining fairness and transparency.

Terms and Conditions:

Eligibility: Our "Perfect Fit" Guarantee is available for all products purchased directly from our website: www.linenmate.co and applies to the original purchaser only.

30-Day Window: To qualify for our guarantee, you must initiate a return within 30 days of receiving the product. This timeframe allows for a reasonable evaluation of the product's performance.

Product Condition: The returned product must be in its original condition with all included components, packaging, and labels intact. Any damage caused by improper handling, neglect, or misuse will void this guarantee.

Documentation: To process your return, you'll need to provide proof of purchase, such as an order confirmation or receipt.

Refund Process: Upon receiving your returned product and confirming its eligibility, we will issue a full refund to your original payment method. Please allow a reasonable processing time.

Our Commitment:

While we stand behind the quality and functionality of our products, we ask that you use our "Perfect Fit" Guarantee responsibly and in good faith. This guarantee is intended to protect your interests as a valued customer while preventing misuse.

Preventing Misuse:

We reserve the right to deny returns and refunds in cases of suspected misuse, abuse, or fraudulent claims. Examples of misuse include but are not limited to:

  • Deliberate damage to the product.
  • Returning a product without all original components and packaging.
  • Excessive or repeated returns for the same product.
  • Attempting to return a product beyond the 30-day window.

Your Satisfaction Matters:

At LinenMate, your satisfaction is our priority, and we are committed to providing a fair and honest shopping experience. We appreciate your trust in us and hope you enjoy our products.

If you have any questions or need assistance with our "Perfect Fit" Guarantee, please don't hesitate to contact our customer support team. We're here to help!